Nothing really new, but lot of commonsense advise, definitely worthwhile to read. Knowing how to communicate well is the most important soft skill someone might learn, and it helps a lot in all working environments. Everyday we are confronted with reports, email, speeches that are so bad your teeth cringe. I wish all my colleagues had read this book.

Some great ideas that have helped to expand my comfort zone with difficult communications.

This book was a modern style guide for the business communication, which is definitely needed. I like that the author took the time to cover various types of online communication: presentations, texting, blogging. The author took this theme a little further. It's definitely a resource I would consider when I had a quick question about specific areas of communication.

I work in a career office on a large university. There is no shortage of opportunities to demonstrate and teach proper writing and communication methods to students who are networking and job searching. This book clearly and concisely highlights and explains dozens of situations the reader will find themselves in, with easy to follow directions on what to do, as well as not to do. With sections on email correspondence', memos, thank you notes and more, there are numerous applications for the book. It is a very good reference and one I anticipate using often.