Excellent help book for people who have a problem with assertiveness (for whatever reason). It can be extremely frustrating when you aren't assertive, even if you don't show it on the outside.

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How can I express how particularly marvellous this book is? There is no need for me to re-write what this book is about as Robert laid it our eloquently.

This book is a step-by-step guide to: overcome interpersonal anxiety, meet your needs in relationships, create relationships of greater equality, set limits on life and relationships, learn and apply skills of assertiveness and become more effective in expressing needs.

This book did all the above and much more. It particularly honed in on assertiveness and how the readers can develop tactics effectively express themselves.

It also paints a very healthy picture of what assertiveness is and gives examples of situations that call for assertiveness.

He also distinguishes between aggression and assertion. The main difference being that assertion reflects genuine concern for everybody’s rights.

Favourite quote: “Assertiveness is person and situation specific. The approach you use when expressing your love is different from that for disciplining your children, asking your boss of a raise, and telling a teacher you want more attention to your child’s unique needs.”

In recent months, a handful of people have called me "passive." I've also noticed that I'm often walked into, ignored, and shrugged off by strangers. I'm the person you'll easily forget. I'm job hunting and am often the second choice. With all that said, I've decided to try to make moves to become more assertive. This was certainly a helpful read and offered great ways to assert without becoming aggressive across a wide spectrum of sample situations. If anyone's feeling overly non-confrontational or too aggressive, it's a great read. Not life changing, but telling nonetheless.