A useful little book, full of helpful tips and reminders, examples and case studies. A great primer for anyone (everyone) in business.

(from first edition) I've had this book to review for a while and I've been to busy constantly going back to it referring to it's tips and tricks to actually write the review. I've reviewed two more books in this "Creating Success" series and I absolutely love them and it shows by them actually being useful in the real life. There are examples that drive the points home, exercises to work through, summary points, and checklists. I actually wish I had a hardcopy to refer to (I'm still 'old school') since I'd like to mark a copy up, especially using the great diagrams but as I mentioned, I keep going back to this great reference tool.

This is a great series of reference books. This one gave great examples on gaining writing skills. I will definitely refer back to the ideas given and use some for my profession.

How to Write Reports and Proposals is a good book with great advice and helpful information. Easy to understand and insightful.

Pros: This book is insightful. I work in a field where we must show respect to our patrons, but we seem to do everything but this when it comes to addressing individuals. For instance, our badges display our preferred pronouns, but this is not the case for the public. In the book, there is still no clear guidance on how to address this "upcoming" issue. It was nice to get reminders on how to navigate office politics nowadays. We all could use a reminder periodically to stay current. Well, this book addresses that and so much more. I learned new techniques that I will implement in my workspace, like repetition, proofreading, and separating information for clarity. We are all in a rush, but the difference in our appearance is noticing when we take care of the writing material we deliver. The author wrote an excellent book that will be a great addition to library shelves.

Cons: I am a visual person, and having graphic examples would have been nice.