‘Can We Talk?’ is an insightful read showing everyone how to handle hard conversations at work (but also generally in life) and how to become better at communicating with people. It’s filled with real life examples, and questions you should ask yourself before approaching hard conversations and as a result, becomes more practical in nature. While ‘Can We Talk?’ has been genuinely useful and interesting read, I think it’s better suited at those at managerial level of their respective jobs. While it can be helpful, to an extent, to anyone, most advice would me predominantly applicable to those managing other people and situations arising from that.

This is a well-structured book on dealing with different difficult situations in business and life and a strategic planning for conversations connected to those situations. The author has outlined a set of principles that can help in leveraging situatuons, preparing and leading difficult conversations. The principles (in no particular order) include confidence, clarity, curiosity, compassion, compromise, courage, credibility. Additionally, the stories and situations used as illustrative examples were very helpful in understanding of principles application.