Member Reviews
RADICALLY HUMAN by Paul Daugherty and H. James Wilson is subtitled "How New Technology Is Transforming Business and Shaping Our Future," yet, they focus on developing human potential alongside the technological changes. As business consultants at Accenture and authors of 2018's Human + Machine, they have likely seen numerous cases of smooth and somewhat rocky tech adoption and they refer to many of these (ranging from Epic Games to Wayfair or Etsy to Royal Dutch Shell and so on) in their new collaboration. Daugherty and Wilson observe that humans and intelligent technology are entering a third stage of interaction which is more human focused than the previous two which at first involved applying automatic or repetitive actions and for the second had a more collaborative emphasis. They offer a new innovation framework called IDEAS (for Intelligence, Data, Expertise, Architecture and Strategy) and devote a chapter to each area. Subsequently, they argue that "radically human technology is transforming differentiators like talent, trust, experiences, and sustainability, challenging companies to take them to a new level of distinctiveness." The authors include extensive notes and are donating net royalties from this book to help fund education and training programs.
Radically Human by Paul Daughtery and H. James Wilson discusses how the use of AI will be assisting employees, not taking over their jobs, but also be helping companies and businesses step ahead and apart from competitors who are taking the steps to radically embark towards the future, a future that is literally already here. With everything that you hear with AI and the onslaught of new technology that is just bombarding us constantly, there is a nervous aspect to all the great things it can possibly do. The trust issues that AI has created are discussed with the biases of the programmer, the kind of information that is being given to the A.I. so I was happy that it was discussed in Radically Human, chapter 6. The case studies that I enjoyed are the pharmaceutical ones like Moderna and how they pivoted to assist and help during the pandemic in their vaccine.