As someone who works with many co-workers in a management position, I really enjoyed the insights that this book gave me. The books starts by explaining the Rainmaker's Credo which lists basic things to do to help serve customers and keep them coming back. I also enjoyed the chapters that focused on advice for managers or CEO such as never writing ugly emails and arriving early and leaving late to show an example to employees. While there were some things in the book I don't think I'll take and implement in my own life, there were many things written that have stuck with me and I think will help me as I continue on my career path.