Member Reviews

Thank you for sharing this book with me.
I appreciate the opportunity to read Right Kind of WRong and share it with my followers.

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This well-researched book is written by a Harvard professor who is an expert in psychological safety. The author explores various well-known failures, breaking down the reason why the failure occured and how it could've been avoided. She covers the various types of failures and the distinguishing factors of each.

The book also covers the negative impacts of perfectionism and ways to combat it. I particularly enjoyed learning how certain businesses have cultivated an environment of embracing and learning from failure. This book is part research paper, part self-help book. Highly recommend!

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This book helps you understand that failing at failing doesn't have to happen. Amy Edmondson shares why we often fail at failure.

1. AVERSION
We have an instinctive negative response to failure so we avoid it at all costs.

2. CONFUSION
We incorrectly distinguish between different types of failure, and thus fail to learn the appropriate lessons from each.

3. FEAR
Instead of admitting and sharing our failures, we tend to hide them because we fear a social stigma, of looking bad, of being kicked out of the tribe.

Instead, Edmondson suggests the following ways to fail better:

* Get friendly with errors.
Foster an environment of psychological safety, making it okay to fail. Create blameless reporting. Rather than blaming and shaming for failures, use failures as opportunities to learn something new you might not have learned any other way.

“Good failures are those that bring us valuable new information that simply could not have been gained any other way.”

* Set lower standards.
Aim for excellence instead of perfection. Perfectionism is unrealistic. Everyone fails. No one is flawless. Give yourself permission to be human.

“It’s tempting to believe that if we just hunker down, we can avoid failure altogether. It’s also wrong. The relationship between effort and success is imperfect.”

* Try new things

To become more adept at handling failures, be vulnerable. Put yourself in new situations or learn new skills where you’re bound to experience failure at some level. Make peace with the process.

When we get better at failing, at least two good things can happen:

“One, you realize that you don’t die of embarrassment. Two, you build muscle so that each next failure stings less. The more you experience failure, the more you realize you can still be okay.”

I highly recommend this book to help you, too, overcome your fear of failing, and to learn how to fail better.

My thanks to Netgalley + Atria Books for the review copy of Right Kind of Wrong.

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RIGHT KIND OF WRONG by Amy C. Edmondson is a thorough examination of "The Science of Failing Well." Edmondson, a Harvard Business School professor writes about the Failure Landscape and Practicing the Science of Failing Well in the two main sections of her new book. For example, she describes Basic Failures – those everyday errors which often occur due to inattention, making assumptions, or over confidence – and contrasts them with Complex Failures and with Intelligent Failures. Edmondson clearly illustrates how these failure types differ in terms of preventability and uncertainty and she employs memorable examples (e.g., Citibank transferring $900 million in principle instead of $8 million in interest or pilots not recognizing the need to turn on de-icing equipment under unusually cold conditions). For more information from Edmondson about "productive failures" and conducting post-mortems, check out her interview in Harvard Business Review. RIGHT KIND OF WRONG received a starred review from Library Journal ("information-rich study"). See also The Perfection Trap by Thomas Curran or Never Enough by Jennifer Breheny Wallace which garnered a positive blurb from Lisa Damour.

Her interview: https://www.youtube.com/watch?v=Bzt0F9hubys

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Amy Edmondson's "Right Kind of Wrong" is - at its core - a book about failure. Well, that sounds depressing, until you realize failure is a part of life, and dealing with it effectively leads to success.
Unlike many pop psychology books, this is well researched and provides lots of charts and real-world examples to back up the concepts Edmondson shares. The first section introduces key concepts of failure science broken down into three archetypes - intelligent, basic, and complex. The second section addresses three types of awareness - self awareness, situation awareness, and system awareness - and how they interact with the three types of failure.
The concept that most resonated with me was that of psychological safety. This basically breaks down to teams are more likely to catch and correct mistakes when they work in an environment where it's okay to mess up. Since I've personally experienced this, I can attest to the success working in a psychologically safe environment - people are more likely to point out their own (or others') mistakes and work together to correct them instead of trying to fix it themselves, hide the error, or use someone else's error as a means of furthering their own career.
Edmondson uses a lot of real-world examples to explain the concepts, and it made for interesting reading to learn more about things like Andon cords in Toyota factories, Boeing and NASA tragedies, and even 3M's Post-It notes.
I would recommend this book to someone interested in organizational psychology, managers looking to be better leaders, and even job seekers whose priority is an environment that's more collaborative than hierarchical so they can figure out questions to ask a potential employer to find psychological safety in their next job.
Thank you NetGalley and Atria Books for this ARC. All opinions are my own.

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DNF @10%

Unfortunately, I missed the self-help label and was expecting a more research-based study. I'm sure it is a fine example of it's genre, it's just not what I expected.

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I have read other books by Amy Edmondson and this is a great addition to her work. Other books focused on teams and psychological safety and this one continues this with a focus on failure - and what is really refreshing is she is willing to share situations where she experienced failure. Psychological safety helps people take the interpersonal risks necessary to achieve a better outcome by knowing ideas are welcome and that it is safe to bring up errors and mistakes. Failure is an outcome that deviates from desired results. The book is broken up into sections including a framework of failure types with great examples from real-life and pop culture as well as tips and charts illustrating how to analyze and approach these failures. The second section looks at the importance of awareness -- self, situational and system. She brings up examples such as the Challenger incident and also the accidental shooting of the director on the film "Rust" and the impact of context and organizational dynamics play into failures, mistakes and negligence. This book is a fairly quick read and is practical with great examples. I recommend this book.

Thank you to Netgalley and Atria Books for an ARC and I left this review voluntarily.

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Well Documented Examination Of How To Make Failure Work *For* You. This is one of those organizational psychology/ self-help pop psychology books that is fortunately about as light on the psychobabble bullshit as such as a book can be, and instead focuses on the science of how to fail intelligently and how to mitigate, minimize, and learn from other failures as well - yes, even some of the most catastrophic failures of the past 50 years or so (where most of Edmondson's examples come from) can be at minimum learned from, and this is one of the large points of the text here. At roughly 30% documentation, it is on the higher end of average in my own experience, which is a great thing given all of the claims here. Organized into just a couple of handfuls of chapters, each built around explaining one of Edmondson's core principles, this is a book that will work well in any learning environment, from college level business education classes to corporate book clubs/ leadership retreats to personal self development. And it is in fact quite practical, with quite a few lessons that can be easily (or at least readily) applied in almost any situation that seems to be becoming SNAFU or even FUBAR. Very much recommended.

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Well-researched and very in-depth! Amy Edmondson did a fantastic job giving so many different types of examples to support the book, from company failures to simple personal examples. The book was intriguing and broken out into sections that made sense. It was a little long-winded at times, but worth the read!

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