BOLD KINDNESS by Cathy Thorpe is the best kind of business/philosophy inspiration. It takes tremendous courage and determination to break the silences, make the first move toward an off-putting person whether they are on your team or someone you are attempting to serve. Through stories large and small, Thorpe demonstrates the difference that one small kindness can make in changing individuals with the giving and the receiving and then the ripples that flow from that moment of clear-headed, intelligent compassion. Leading and managing with kindness has transformed the home health care industry through Thorpe's respect for the individuals, the trust and the simple human kindness that blew up the paradigm of top down pressure and overwhelming demands on individuals to do more, do better, do it faster, and do it cheap while receiving high ratings for patient satisfaction. I had never heard of this particular home health care company before. Her book opened my eyes to what a new way of building and leading an organization can be--particularly important now that we need to change our way of getting the right things done right. On a side note, I would have been the change agent who dropped a copy of this book off on some key managers desks....I received a copy of this book and these opinions are my own, unbiased thoughts.

This is a powerful and inspiring book that encourages readers to embrace a life filled with compassion, empathy, and generosity. With thought-provoking insights and practical advice, Thorpe guides us on a journey towards cultivating kindness as a way of positively impacting the world around us.
One of the standout qualities of "Bold Kindness" is the author's ability to convey the importance of stepping out of our comfort zones and taking actions to make a difference. The author illustrates how acts of kindness, both big and small, can create a ripple effect in our lives and others'.
The strength of this book lies in its ability to inspire and motivate readers. Thorpe's writing style is engaging and relatable, making complex concepts accessible to everyone. The suggestions and strategies provided throughout the book are practical and empowering enough for readers to implement kindness into their daily lives.
Thorpe offers insights into ways we can approach various situations with empathy and compassion. The message is delivered with warmth and sincerity. Thorpe's passion for kindness is evident throughout the book and serves as a reminder that kindness is not just a one-time act, but a way of living.

It's my first time reading about NurseNextDoor and I absolutely love their approach to caregiving and the author's decision to share this book which provides tips and insights on how to engage, lead and connect with others-with bonus case studies and experiences of their own organization.
In three parts, they explore kindness at the workplace, to self and then as a culture- and I found this interesting because often we look into what it means to be kind to others in terms of what we get out of it-and very rarely build it as a culture into our workplaces and lives.
Thanks Netgalley for the eARC.