Member Reviews

Great book. It’s very easy to lose momentum when on this journey and I think this book is very help to use as a bit of a bible to guide you along the way. I will definitely be referring to it again.

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I thoroughly enjoyed reading this fast-paced and easy-to-follow book. As the title suggests, it truly is a step-by-step guide for anyone looking to take their organisation on an inclusion journey.

The book is aimed at EDI coordinators, HR professionals, or those change-makers within an organisation who might not know exactly where to begin. If you're an EDI lead or expert, this book probably won't teach you anything new, but it's important to note that it's not really written with you in mind.

The book is extremely easy to read, with simple chapters, clear guidance, and straightforward language. There's a glossary of EDI terms in the back, which is really useful for those who may not have much experience in this area.

The book is packed with evidence, lending extra credence to the methods described. For example, I loved the success story about Richmond Hill Hotel and how they stand up to anyone, including customers, who discriminate against their staff. These examples reinforce the authors' messages, demonstrating their deep understanding of their market and their talent within the EDI space.

I learned a considerable amount from this book, which will benefit me greatly in my role. I especially appreciated the sections on taking the worries and challenges of staff members who aren't happy about an inclusion journey seriously and addressing their concerns. I've always been an advocate of education because I often find that negativity comes from a distrust of the unknown. Breaking down those barriers of fear is crucial. However, if I'm being fully honest, my attitude in the past has been that if people don't want to be part of the journey, then maybe our organisation isn't for them. Now, I realise that understanding their opinions not only puts you in a better place but can also bring them along on the journey, even if they are just taking their first steps in inclusion.

My only criticism is that there is some repetition between chapters. This often comes in the form of a recap or a more detailed exploration of a relevant topic, which I understand, but it sometimes made me feel like I was reading the same sections repeatedly. This made the book feel a little disjointed at times.

Overall, this is an excellent guide that does exactly what it promises.

I want to thank the authors, publishers, and NetGalley for the ARC of this book. This review is genuine, and all opinions are my own.

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