Caught in the Crosshairs of American Healthcare

“Lloyd Sederer’s brilliant book about the revival of McLean Hospital from a near-death experience teaches us how to ‘rethink the status quo’ of any institution or organization. Caught in the Crosshairs of American Healthcare shows us step by step how to replace established but dated practices with what works now, and how to improve and prove the effectiveness of the changes made. By doing so, Sederer reveals how we can save, reshape, and rethink the destiny and relevancy of our institutions, bureaucracies, and communities.” –Francis Greenburger, CEO, Time Equities; CEO, Greenburger Literary Agency; President, Greenburger Center for Social and Criminal Justice   

“An untold chapter in the history of a celebrated American hospital, a compelling look at the evolution of the healthcare industry, and an inspiring example of leadership succeeding in the face of challenge. In helping to save McLean, Lloyd Sederer did a great service for health. In telling the story in this engaging and informative book, he has done another.” –Sandro Galea, MD, DrPH, Dean, Robert A. Knox Professor, School of Public Health, Boston University

“Dr. Sederer takes aim at the ‘corporatization of American healthcare.’ Where profits eclipse patients, administrative waste and burden are vast, and we medical consumers regularly are dismissed or overcharged. If, indeed, there is the possibility of our creating a more just and beautiful world, Caught in the Crosshairs of American Healthcare takes us there. Read this book. You won’t be disappointed. Indeed, you will be greatly edified.” –Eve Konstantine, MPH, the Georgetown Coaching Partnership, Founder/CEO, Social Impact Investor

“Lloyd Sederer is a brilliant psychiatrist and a compelling writer. Caught in the Crosshairs of American Healthcare is a deeply personal account of how one of the nation’s premier institutions dealing with serious mental illness went from near collapse to a restored and revitalized identity. Part memoir and part deep analysis, honest and insightful, it is indispensable for those who care about our broken mental health system.”  –Norman Ornstein, Emeritus Scholar, American Enterprise Institute

“American healthcare has needed fixing but the now-dominant, for-profit, corporate-driven cure is making matters worse, in ways we all feel as patients, families, and clinicians. Sederer tells a wise and cautionary tale using a Harvard teaching hospital as a case study of how to survive without losing your integrity and soul. Don’t miss reading Crosshairs.” –Siddhartha Mukherjee, MD, MS, Pulitzer Prize-winning author of The Emperor of All Maladies, The Gene, and The Song of the Cell

“In Caught in the Crosshairs of American Healthcare, Dr. Sederer, using clinical vignettes and explanatory narratives, brilliantly tells the story of saving McLean Hospital when he was its Chief Medical Officer and EVP. He teaches us that despite the now prevailing, noxious corporatization of American healthcare, a paradigm of clinical and cultural rebirth can preserve the integrity and humanism of modern medicine. A must-read.” –Andrew L. Chen, MD, MS, Chief Medical Officer, USA Nordic; Olympic

“Dr. Sederer models a rare combination of clinical expertise, executive savvy, eloquence, and old-fashioned compassion as he recounts a dramatic story of leading clinically necessary change in a revered but fraying hospital. This book should be required reading for anyone who wants to understand transformational leadership.” —Donald M. Berwick, MD, MPP, President Emeritus and Senior Fellow, Institute for Healthcare Improvement 

“What happens when a venerable old hospital must come into modern healthcare or die? Caught in the Crosshairs of American Healthcare tells the story. Sederer had been hired to help prevent the renowned McLean Psychiatric Hospital from closing. The corporatization of medicine was engulfing it with drastic cuts in payment and it was on a downward spiral of losing money. It wasn't as impossible a task as it might have been, though, because Sederer knew that McLean's long-term model of psychiatric care was counterproductive. What worked in psychiatry was rapid medical treatment, family involvement, and team care. It took six years but, in the end, McLean succeeded, and today the beautiful old hospital is still open and has maintained its unique place in psychiatry, with the triple mission of clinical care, training, and research. We need more of such successes.” —Victoria Sweet, MD, PhD, best-selling author of God's Hotel and Slow Medicine

“Most of us want to relate to healthcare on the most personal of terms—'seeing’ the doctor in moments intimate and private. In Caught in the Crosshairs of American Healthcare, Dr. Sederer reveals the interlocking system of for-profit corporate policies and practices that makes us feel small, alone, and helpless. He uses a case study of saving a Harvard hospital, where he was Chief Medical Officer, by providing science-based clinical care so that patients, like you and me, families and hospitals too, come first—not profits.” —Monsignor Donald Sakano, priest, Archdiocese of New York

“Lloyd Sederer is not only one of our nation’s most storied public health psychiatrists, he is a masterclass storyteller. Sederer spins the tale of the near-sinking of the famed McLean Hospital in the wake of managed care’s torpedoing American healthcare and its rescue by instating research-backed clinical models of care. An illuminating book for anyone concerned about people suffering from psychiatric illnesses and the ideas and forces shaping their care.” —Lisa Gornick, PhD, author of Ana Turns and The Peacock Feast

“Psychiatrist, problem solver, prolific author, and captivating storyteller—that’s Dr. Lloyd Sederer. Caught in the Crosshairs of American Healthcare—Lloyd's fourteenth book—is the story of how corporate, profit-driven insurance companies now dominate American medicine, to the detriment of patients, families, and hospitals. He uses a Harvard teaching hospital where he served as medical director as a case study of how to survive, then prosper, holding to compassionate, accessible, equitable, and science-based care.” —Lipi Roy, MD, MPH, FASAM, physician, national addiction medicine expert, and media medical commentator

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