Now We're Talking
How to Discuss What Really Matters
by Sarah Rozenthuler
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Pub Date Mar 06 2024 | Archive Date Sep 03 2024
Pearson Education | Literally PR Ltd.
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Description
Scared of having difficult conversations to stop problems from festering? Now We’re Talking gives you the practical tools to overcome obstacles, enabling you to move from avoidance or breakdown to breakthrough!
Why this book matters:
Research suggests that in organisations, 70% of managers avoid having difficult conversations, leading to poor decision- making, creating a cynical atmosphere that rots conversations, saps energy and blocks posiive outcomes.
Left unchecked, even a small conflict can spiral out of control, leading to anger and resentment. Managers and employees need to manage and move on from these conflicts. Now We’re Talking provides four key secrets to enable you to tackle the conversations you dread most, from letting people go to giving feedback.
If you want to be a more authentic and manage your direct reports and team more effectively you need to realise you have the power to stop problems from festering, using the humble, yet liberating tool of conversation.
Read Now We’re Talking to overcome the obstacles that stop you from having a difficult conversation and use ‘deep dialogue’ tools so you can move from avoidance or breakdown to breakthrough. You will learn how to:
• Use the key Four Secrets enabling you to tackle the conversations you dread most, to giving feedback and saying ‘no’
• ‘Find your ground’ and prepare to have a difficult conversation by managing your mindset, uncovering what’s true for you and practising your opening
• ‘Build a bridge’ and create rapport by deepening listening, staying present and including feelings to get to the heart of the matter • ‘Read the room’ and intervene effectively by disrupting dysfunctional dynamics and bringing in the ‘missing vitamins’ of the conversation
• ‘Hold space’ and navigate conflict by creating a safe space where people acknowledge their differences and generate a shared understanding
• Apply cutting-edge tools so people talk about key issues, strengthen their relationships and uncover the hidden possibilities in a difficult situation
Advance Praise
"Having the right conversation is at the heart of transformation. Sarah’s book shows how to do this, with practical examples that leaders can adopt. This gives new ways to relate to employees and run executive and board meetings." - Dr Andrew White, Senior Fellow in Management Practice, Saïd Business School, University of Oxford, CEO of Transcend Space and 2050 Leadership Podcast Host
“JFK once said ‘leadership and learning are indispensable to each other’– this book provides the ideal basis for those in leadership and management positions to reflect on what more they can do to develop their skills, become an active listener and learn how to effect positive change.” - Professor Sir Anton Muscatelli, Principal and Vice-Chancellor, University of Glasgow.
“Read this book if you want to expand your ability to have the important or difficult conversations – whether with yourself, in your private life or at work. A skill so important right now and none better to lead us to success than Sarah!" - Alexander Hiller, Managing Director, Russell Reynolds Associates
“Now We’re Talking builds your understanding and grows your skillset with its step-by-step process to having richer, more connected conversations. A wonderful toolkit for tackling those difficult conversations – with your boss, employees, family or in your personal relationships – with confidence.” - Niamh Dowling, Principal and CEO, RADA
“Read this book if you want to expand your ability to have the important or difficult conversations – whether with yourself, in your private life or at work. A skill so important right now and none better to lead us to success than Sarah!” - Alexander Hiller, Managing Director, Russell Reynolds Associates
“Cultivating the right mindset for engaging in authentic dialogue is essential for effective leadership in today’s complex and dynamic world. In an age of profound ‘polycrisis’, Now We’re Talking is a must read for those truly focused on the power of purpose and what matters most.” - David Hartman, Ambassador of Canada to the Philippines
“Eminently practical, this beautifully researched, accessible book is an absolute must for any leader wanting to handle difficult conversations with greater care and skill. The tools shared here are easy to follow and have the potential to be real game-changers for those wise enough to try them out.” - Paul Williamson, Group Head of Talent Development, Ambassador Theatre Group
Available Editions
| EDITION | Ebook |
| ISBN | 9781292727257 |
| PRICE | £11.99 (GBP) |
| PAGES | 288 |
