Fierce Conversations (Revised and Updated)

A WALL STREET JOURNAL BESTSELLER
 
While no single conversation is guaranteed to change the trajectory of a career, a company, a relationship, or a life, any single conversation can.
 
In this revised edition of Fierce Conversations—the bestselling classic guide to getting your message across and getting what you want—master teacher and leader Susan Scott gives you the tools to transform the conversations central to your success, and teaches you how to fiercely and honestly cut through the noise and clutter. You’ll learn how to:
 
• Overcome barriers to meaningful conversations
• Handle strong emotions—on both sides of the table
• Expand and enrich your most valuable currency: relationships
• Increase clarity and improve understanding
• Catalyze creativity, problem solving, and passion
• Connect with colleagues, customers, and family at a deep level
 
It’s time to change the conversation.
 
“A life-affirming primer for moving us toward the conversations we need to have most.”—Douglas Stone, New York Times Bestselling Coauthor of Difficult Conversations
 
“A reminder that ‘the way out is through.’ . . . [Susan Scott] provides great techniques for navigating the passage.”—David Allen, New York Times Bestselling Author of Getting Things Done
 
“Scott’s workbook exercises will allow readers to have effective, life-changing fierce conversations of their own.”—Booklist